Delivery & Returns

UK shipping

Standard Royal Mail Tracked48 delivery is free within the UK on all orders over £40. If your order qualifies for free postage, you can upgrade to Tracked24 for an additional £1.45.

For orders under £40 which weigh under 2kg the following delivery charges apply:

Tracked48 Postage - £4.50

Tracked24 Postage - £5.95

For orders under £40 which weigh over 2kg the following delivery charges apply:

Tracked48 Postage - £7.50

Tracked24 Postage - £8.95

If you order before 12pm Monday-Thursday, we will do our best to ship your order the same day. At busy times of year our dispatch time can increase to 2 days.

Please note, our working days are Monday-Thursday, and we do not usually dispatch orders on a Friday. Anything ordered on a Friday will be dispatched the next working day.

Overseas shipping

Unfortunately EU selling rules, combined with customs restrictions on so many of our products, mean that for the time being we are unable to offer overseas shipping. We are working on trying to find a way to continue selling to international customers.

Returns and refunds

We really hope you don't have any problems with your order, but we do understand that sometimes it is necessary to return items.

You may cancel your order at any time up to 7 days after your items are delivered. To cancel your order you must email orders@textiletraders.co.uk giving your order number and the reason for return. The cost of returning the goods will remain your responsibility.

The goods must be returned undamaged, unworn and able to be resold and full price. You will receive a refund less a 10% restocking charge within 30 days. If the return is due to an error on our part, we will of course waive the restocking fee. Your statutory rights are not affected by this guarantee.

If there is a problem with your order, please contact us by phone or email at the earliest opportunity - we are always happy to help.